Website Terms of Use

Information and education

The information on this website is provided for general education. It does not replace a dental examination, diagnosis or advice from a qualified health professional.

Your needs and treatment options depend on your individual circumstances. Please speak with your dentist before making decisions about your oral health. Do not delay seeking professional care because of something you have read on this website.

Contacting us and requesting appointments

You are welcome to contact us through our website, by telephone or by email.

An appointment request is not a confirmed booking. Our team will contact you to confirm availability and appointment details.

Browsing this website or submitting an enquiry does not, by itself, establish a dentist and patient relationship.

Urgent dental concerns

Website forms and email are not monitored continuously. If you have an urgent dental concern, call (604) 541-9790 for information about availability and next steps. Our emergency dentistry page explains what to do in the meantime.

If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency department.

Treatment information and results

Descriptions of treatments explain options that may be available. A dental assessment is needed to determine what is appropriate for you.

Treatment suitability, timing, recovery and results vary from person to person. Photographs, examples and patient experiences do not guarantee a particular outcome.

Fees, estimates and insurance

Any fees or treatment timelines shown on this website are general guides unless expressly stated otherwise. Your costs depend on your assessment and agreed treatment plan.

We provide a written treatment plan and estimate before you decide to proceed with recommended treatment.

Insurance benefits and Canadian Dental Care Plan coverage depend on eligibility, plan rules, available benefits and any required approvals. An estimate of coverage is not a guarantee of payment. Our team can help you review your coverage and direct billing and understand your estimated out-of-pocket costs.

Privacy and electronic communication

Our Privacy Policy explains how we handle personal information collected through this website.

Please share only the information needed for your enquiry. Do not submit detailed medical information, insurance identification numbers or payment card details through general website forms or ordinary email. Contact our office to discuss an appropriate way to provide sensitive information.

Website content

Unless otherwise identified, the original text, graphics and other materials on this website belong to PowerSMILE Dental Centre or are used with permission.

You may view, download or print content for personal, non-commercial use, provided you keep any copyright notices and do not alter the material. Please obtain permission before reproducing or distributing our content for commercial purposes.

Third-party names, logos and trademarks belong to their respective owners.

Responsible use

Please use this website lawfully and respectfully. You must not attempt to gain unauthorized access, interfere with its operation, submit malicious software or use its forms to send spam or misleading information.

Links to other websites

We may provide links to external websites for convenience or further information. We do not control their content, availability or privacy practices. A link does not necessarily mean we endorse everything on that website.

Accuracy and availability

We make reasonable efforts to keep this website accurate and current. However, information may contain errors or become outdated, and the website may occasionally be unavailable.

Please contact our office to confirm information that affects your appointment, treatment or costs.

Nothing in these terms limits rights or obligations that cannot lawfully be limited, including applicable patient rights and our professional responsibilities.

Applicable law

These terms are governed by the laws of British Columbia and the applicable federal laws of Canada.

Updates to these terms

We may update these terms as our website or services change. The date at the top shows when they were last updated.